Executive Management Receptionist
Washington Department of Natural Resources Washington Department of Natural Resources Olympia, WA Olympia, WA Full-time Full-time $51,322 - $63,008 a year $51,322 - $63,008 a year 4 days ago 4 days ago 4 days ago Executive Management Receptionist Recruitment #2024-5-4865 Full-time, Exempt, Non-represented position Location:
Natural Resources Building - Olympia, WA Salary:
$51,322.
00 - $59,858.
00 Annually To allow for growth and salary progression the full salary range is:
$51,322.
00 - $63,008.
00 Annually
Responsibilities:
Greets visitors to the Commissioner's Office; Answers DNR's main telephone number and transfers callers to the appropriate part of the department; Answers routine questions from callers about agency business and procedures; Maintains consistent reception desk office hours and ensures coverage of the reception desk during all business operating hours; Interacts directly with agency staff at all levels, and executives and leaders from other public and private sector organizations, the environmental community, and other stakeholder groups; Maintains DNR's Natural Resources Building (NRB) phone; Maintains calendars and schedules for NRB conference rooms; Gathers, codes, and submits administrative documents from executive managers:
travel vouchers, invoices, purchase orders, etc.
; Manages EM's credit cards and reconciles the invoices; Coordinates EM's telecommunications needs with the Information Technology Division and orders and sets up new cell phones for executive management staff; Maintains the reception area and the EM supply room:
keeps these areas neat and orderly; Creates and maintains office supplies and ensures supplies are always stocked; Performs light cleaning to augment janitorial services; Disposes of surplus items; Breaks down and transfers recyclables to collection points on the same floor; Serves as EM's liaison to Facilities, Department of Enterprise Services, and vendors for minor building and equipment issues; Communicates security issues to Washington State Patrol, as needed; Works with sensitive information while maintaining confidentiality; Providing other executive office support as needed.
Required
Qualifications:
One year of progressively responsible secretarial and reception experience.
Proficient with Microsoft Office Suite - Excel, Word, Outlook.
Proficient with financial spreadsheets and common accounting practices.
Position Specific Competencies:
Administer work unit calendars- Successfully develop, post, monitor, and maintain calendars to support and schedule the business activities for the front desk.
Adaptability and flexibility - Adapt easily to changing business needs, conditions, and work responsibilities, using viable methods to achieve successful solutions.
Communication effectively, both orally and in writing - Consistently comply with accepted rules of English grammar and composition; translate information through written and verbal language, including email, into understandable messages for the intended receiver; use responsiveness in communicating with others, using adequate grammar, punctuation, and spelling.
Conflict Resolution - Resolve or initiate resolution to interpersonal and organizational conflict.
Coordinating and organizing - Effectively schedule and coordinate events, activities, services, available facilities, or equipment needed to ensure smooth, efficient operation of work.
Coordinate with others - Share information, make decisions, and implement solutions to problems or requests.
Interpersonal Skills - Build and maintain strong, courteous relationships with peers, supervisors, managers, and clients; provide assistance, information, or other support to co-workers to build or maintain relationships with them.
Knowledge of program and services - Have the knowledge to explain processes, procedures, and policies of the work unit.
Listen proactively - Listen and respond constructively to the ideas of others and offer support and recognition for those ideas and proposals.
Mastery of computer skills - User personal computers, including hardware such as keyboards, and software such as Microsoft Office, to produce timely and accurate work products that fully satisfy the demands of the assignment.
Multi-task - Prioritize and perform multiple tasks in the same timeframe; handle interruptions and telephone duties appropriately.
Relationship building - Build constructive working relationships characterized by a high level of acceptance, cooperation, and mutual regard through a focus on others by building and maintaining internal and external customer satisfaction with the production and services offered by the AGO and Administration Division.
Resourcefulness in problem-solving - Use intelligence, common sense, hard work, and tenacity to solve difficult or complicated challenges; creatively think outside the box in considering options and solutions.
Stress tolerance - Effectively handle highly stressful or adverse conditions by making good decisions, and working calmly and accurately while helping calm others.
Tact and diplomacy - Respond to difficult, stressful, or sensitive interpersonal situations in ways that reduce or minimize potential conflicts and maintain good working relationships with others.
Timeliness/promptness - Be readily available during designated office hours and requested times outside designated office hours; acknowledge co-workers, supervisor, and clients with an immediate response or provide an estimated time when requested information or direction will be provided.
Work with difficult people - Work effectively with a variety of personalities and individuals in all situations.
Workload management - Effectively handle and organize multiple assignments, competing priorities, and urgent situations, making sound decisions to produce accurate work products thoroughly and on time.
Teamwork - Support teamwork and cooperating through open and honest communication; recognize the contributions of others.
Job Type:
Full-time Pay:
$51,322.
00 - $63,008.
00 per year
Benefits:
401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Retirement plan Vision insurance Schedule:
8 hour shift Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Natural Resources Building - Olympia, WA Salary:
$51,322.
00 - $59,858.
00 Annually To allow for growth and salary progression the full salary range is:
$51,322.
00 - $63,008.
00 Annually
Responsibilities:
Greets visitors to the Commissioner's Office; Answers DNR's main telephone number and transfers callers to the appropriate part of the department; Answers routine questions from callers about agency business and procedures; Maintains consistent reception desk office hours and ensures coverage of the reception desk during all business operating hours; Interacts directly with agency staff at all levels, and executives and leaders from other public and private sector organizations, the environmental community, and other stakeholder groups; Maintains DNR's Natural Resources Building (NRB) phone; Maintains calendars and schedules for NRB conference rooms; Gathers, codes, and submits administrative documents from executive managers:
travel vouchers, invoices, purchase orders, etc.
; Manages EM's credit cards and reconciles the invoices; Coordinates EM's telecommunications needs with the Information Technology Division and orders and sets up new cell phones for executive management staff; Maintains the reception area and the EM supply room:
keeps these areas neat and orderly; Creates and maintains office supplies and ensures supplies are always stocked; Performs light cleaning to augment janitorial services; Disposes of surplus items; Breaks down and transfers recyclables to collection points on the same floor; Serves as EM's liaison to Facilities, Department of Enterprise Services, and vendors for minor building and equipment issues; Communicates security issues to Washington State Patrol, as needed; Works with sensitive information while maintaining confidentiality; Providing other executive office support as needed.
Required
Qualifications:
One year of progressively responsible secretarial and reception experience.
Proficient with Microsoft Office Suite - Excel, Word, Outlook.
Proficient with financial spreadsheets and common accounting practices.
Position Specific Competencies:
Administer work unit calendars- Successfully develop, post, monitor, and maintain calendars to support and schedule the business activities for the front desk.
Adaptability and flexibility - Adapt easily to changing business needs, conditions, and work responsibilities, using viable methods to achieve successful solutions.
Communication effectively, both orally and in writing - Consistently comply with accepted rules of English grammar and composition; translate information through written and verbal language, including email, into understandable messages for the intended receiver; use responsiveness in communicating with others, using adequate grammar, punctuation, and spelling.
Conflict Resolution - Resolve or initiate resolution to interpersonal and organizational conflict.
Coordinating and organizing - Effectively schedule and coordinate events, activities, services, available facilities, or equipment needed to ensure smooth, efficient operation of work.
Coordinate with others - Share information, make decisions, and implement solutions to problems or requests.
Interpersonal Skills - Build and maintain strong, courteous relationships with peers, supervisors, managers, and clients; provide assistance, information, or other support to co-workers to build or maintain relationships with them.
Knowledge of program and services - Have the knowledge to explain processes, procedures, and policies of the work unit.
Listen proactively - Listen and respond constructively to the ideas of others and offer support and recognition for those ideas and proposals.
Mastery of computer skills - User personal computers, including hardware such as keyboards, and software such as Microsoft Office, to produce timely and accurate work products that fully satisfy the demands of the assignment.
Multi-task - Prioritize and perform multiple tasks in the same timeframe; handle interruptions and telephone duties appropriately.
Relationship building - Build constructive working relationships characterized by a high level of acceptance, cooperation, and mutual regard through a focus on others by building and maintaining internal and external customer satisfaction with the production and services offered by the AGO and Administration Division.
Resourcefulness in problem-solving - Use intelligence, common sense, hard work, and tenacity to solve difficult or complicated challenges; creatively think outside the box in considering options and solutions.
Stress tolerance - Effectively handle highly stressful or adverse conditions by making good decisions, and working calmly and accurately while helping calm others.
Tact and diplomacy - Respond to difficult, stressful, or sensitive interpersonal situations in ways that reduce or minimize potential conflicts and maintain good working relationships with others.
Timeliness/promptness - Be readily available during designated office hours and requested times outside designated office hours; acknowledge co-workers, supervisor, and clients with an immediate response or provide an estimated time when requested information or direction will be provided.
Work with difficult people - Work effectively with a variety of personalities and individuals in all situations.
Workload management - Effectively handle and organize multiple assignments, competing priorities, and urgent situations, making sound decisions to produce accurate work products thoroughly and on time.
Teamwork - Support teamwork and cooperating through open and honest communication; recognize the contributions of others.
Job Type:
Full-time Pay:
$51,322.
00 - $63,008.
00 per year
Benefits:
401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Retirement plan Vision insurance Schedule:
8 hour shift Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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